Our privacy policy is simple. We will only contact you if you voluntarily submit your contact information. We will never sell your information.
Renostain Pty Ltd (“Renostain”, “we”, “our”, “us”) respects your right to privacy. This policy explains what personal information we may collect through Renostain Internet Sites such as www.renostain.com.au, and how this information may be used. We are committed to complying with all applicable privacy and data-protection laws, including the Australian Privacy Principles (APPs). This commitment reflects the importance we place on earning and maintaining the trust of our customers, contractors, partners, and all individuals who share their information with us. For the purposes of this Policy, “personal information” means information that identifies you personally, either alone or in combination with other information.
By visiting a Renostain website or providing personal information to us, you consent to the collection, use and disclosure of your personal information as outlined in this Policy. If you do not agree with the practices described here, please do not use Renostain Internet Sites or submit personal information to Renostain.
When you access and use a Renostain Internet Site, we may collect information in three ways:
1. Information Sent Automatically by Your Web Browser
Your browser automatically sends information such as your IP address, operating system type, and browser version. This information does not personally identify you. We use it to maintain and improve our website performance.
2. Information Collected Through Cookies
Renostain may use “cookies” on your device. Session cookies help us understand site usage and improve functionality; they expire when you close your browser. Persistent cookies may remain until manually deleted and help us remember your preferences.
You may choose to disable cookies through your browser settings, though some site features may not function as intended.
Renostain uses cookies for website analytics and advertising purposes. This may include:
3. Information You Voluntarily Provide
We collect information you intentionally provide, such as when you submit a contact form, request a quote, sign up for updates, or email us. This information may include personal information. We use it only for the purpose for which it was provided and for related business purposes such as customer service, service delivery, fraud prevention, and product improvement. We may de-identify information for statistical or historical use.
Renostain will not sell personal information collected from its Internet Sites. We may share
information with trusted third-party service providers who assist us in operating our
business. These providers must treat your information confidentially and use it only for the
services requested.
We may also share information with business partners if necessary to deliver services to
you. Partners must handle your information in accordance with this Policy and applicable
laws.
We do not share mobile opt-in data with third parties for marketing.
Your information may be stored in Renostain databases or those of our service providers. Data may be stored in Australia or overseas, depending on the systems used. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorized access or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute security.
If you close an account with Renostain, we will either retain your information in a suspended state for possible reactivation (with your consent) or permanently delete it on request, subject to legal requirements.
Our website may include links to third-party sites not operated by Renostain. These links do not constitute endorsement, and we are not responsible for their content, security practices, or privacy policies. We recommend reviewing the privacy policy of each external site.
We retain personal information only as long as necessary for the purposes for which it was collected or as permitted or required by law.
Renostain may update this Privacy Policy at any time. Updates will be posted on this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or how we handle personal information, you may contact us using the details below: