Terms & Conditions

These Terms & Conditions govern your use of Renostain Pty Ltd’s website, products, and services.



Renostain Pty Ltd – Terms & Conditions

These Terms & Conditions (“Terms”) apply to all visitors, customers, and users of the Renostain Pty Ltd (“Renostain”, “we”, “our”, “us”) website at www.renostain.com.au and to all products and services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict the website’s usability. You must not engage in any activity that may damage, interfere with, or disrupt the website or its security systems.

2. Products and Services

Renostain provides solar energy products and associated services. All quotations, installations, and service delivery are subject to availability, site conditions, and regulatory approvals where required. Renostain reserves the right to modify, discontinue, or adjust offerings without prior notice.

3. Quotes, Pricing & Payments

Any quote provided by Renostain is valid only for the period stated on the quotation. Pricing may change due to supplier availability, site conditions, or changes in government rebates. Payments for products and services must be made according to the payment schedule provided at the time of quotation.

4. Customer Responsibilities

  • Provide accurate information during enquiries and service bookings.
  • Ensure safe access to the installation or service location.
  • Comply with all applicable regulations related to solar energy systems.
  • Maintain installed systems according to manufacturer guidelines.

5. Warranties

Renostain honours warranties provided by manufacturers for solar panels, inverters, and other equipment. Installation workmanship warranties are provided by Renostain and will be specified in your service agreement. Warranties are voided if equipment is altered, damaged, or misused by the customer.

6. Limitation of Liability

To the maximum extent permitted by law, Renostain is not liable for:

  • losses resulting from misuse of products or failure to follow instructions;
  • interruptions to website access or technical errors;
  • indirect, incidental, or consequential damages arising from the use of our website, products, or services;
  • delays caused by weather, supply shortages, government regulations, or other factors beyond our control.

Nothing in these Terms excludes any rights guaranteed to you under the Australian Consumer Law (ACL).

7. Intellectual Property

All content on the Renostain website—including logos, designs, text, graphics, and images—is owned by or licensed to Renostain. You may not copy, reproduce, distribute, or modify any content without written consent from Renostain.

8. Third-Party Links

Our website may contain links to external websites operated by third parties. Renostain has no control over these sites and is not responsible for their content, accuracy, or privacy practices.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy. This outlines how we collect, store, and use your personal information in compliance with Australian Privacy Principles (APPs).

10. Termination

Renostain may suspend or terminate access to our website or refuse service if you breach these Terms or engage in conduct that harms our operations, staff, or systems.

11. Governing Law

These Terms are governed by the laws of Australia. Any disputes arising from these Terms or use of our website, products, or services will be subject to the jurisdiction of Australian courts.

12. Changes to These Terms

Renostain may update or modify these Terms at any time. Continued use of our website or services after updated Terms are published constitutes your acceptance of them.

Contacting Us

If you have any questions about these Terms & Conditions, please contact us: